This is an unpleasantness for everyone. Cancellations 30 days before arrival are free of charge (except for the deposit, which is considered as a cancellation fee) . Up to 4 weeks before arrival we charge 80% of the total sum. 2 weeks before arrival, no show and in case of early departure we charge 100% of the total sum.
We will do our best to make allowance for wishes for certain rooms, but please understand that we cannot promise any fixed room numbers.
Travel cancellation insurance
Sometimes in life, things do not go as planned and you may have to shorten your holiday or cancel it altogether. To avoid a financial downside due to cancellation fees on top of your disappointment over the “lost” holiday and missed services, we offer you a travel cancellation insurance in collaboration with the Europäische Reiseversicherung AG.
Click here for all the details concerning the insurance and the possibility to book online.
If you have any questions, please do not hesitate to contact us via phone; we are always glad to help!